Terms of service
Fezaku is operated by Chengdu Zhengzhuo Huitai Culture Media Co., Ltd. These terms apply to use of this store and purchases made through it, together with the shipping, returns and privacy policies relevant to your order.
Product information
Review each listing for dimensions, materials, intended age group, included quantity and care instructions. Colors and appearance may vary with lighting and screen settings.
Photographs alone do not establish softness, rebound speed or suitability for a particular user. Props and other accessories are not included unless expressly listed.
Contact us before ordering if an essential specification is missing.
Orders and payment
Provide accurate billing, delivery and contact information. Orders are subject to stock availability, payment approval and confirmation. An automated acknowledgment confirms receipt of your order request.
If we cannot fulfill an order, we will contact you and refund any payment collected for the unfulfilled items.
Prices and errors
Review the currency, prices, discounts, shipping charges and taxes at checkout before payment.
If a material pricing or description error affects your order, we will contact you before fulfillment to explain the correction and available options, including cancellation and a refund of any affected payment.
Product use
These products are toys, not food. Follow the age guidance, warnings and use instructions supplied with the exact item. Do not bite, chew or ingest them.
Stop using items that tear, shed pieces or become damaged. These precautions do not exclude our responsibility for faulty or misdescribed goods.
No therapeutic or medical benefit is promised by the description of a recreational squishy toy.
Website use
Do not use this store for fraud, unlawful activity, unauthorized access or interference with website security. Do not submit content that infringes another person's rights.
Related policies
Read our Shipping & Delivery, Returns & Refunds and Privacy Policy for further information.
Updates and consumer rights
We may update these terms for future use. Updates do not retrospectively remove rights or commitments applicable to an existing purchase. Nothing excludes rights or remedies that cannot lawfully be limited.
Business contact
Chengdu Zhengzhuo Huitai Culture Media Co., Ltd.
2nd Floor, No. 593-212, Qionghua Street, Jinjiang District, Chengdu, Sichuan, China.
Email: service@fezaku.com